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“Can I Help You With That?”

It used to be said that “The is customer is the most important person in a business. That no longer seems to be the case in today’s modern world of retail sales and other industries that rely heavily on customer interaction. Gone are the days of pulling into a Texaco station and having a team…

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“Can I Help You With That?”

It used to be said that “The is customer is the most important person in a business. That no longer seems to be the case in today’s modern world of retail sales and other industries that rely heavily on customer interaction. Gone are the days of pulling into a Texaco station and having a team of attendants surround your car to fill your gas, check your tire pressure, wash your window, check your oil and engine belts. In fact, have you been to one of the major retail chains or big box stores lately? Ever try to get help from someone…anyone, who can get you that lonely item sitting up on the top shelf? It’s nearly impossible! Whatever happed to Customer Service?

When I was a boy in Philadelphia, there was a department store named Lit Brothers. I used to stop there on my way home from school all the time. Man, what a place. There was a friendly, helpful, and knowledgeable person in every department. You never had to go searching for them either. They were always just…there. Not standing on top of you giving you a hard sell, but always around if you had any questions of needed help. Let’s face it. The days of Lit Brothers and Gimbals are over. Every time I turn on the news, I hear about how much these big chain stores are hurting. Many of them on the verge. I wonder if it’s because there is such a decline in good customer service?

I just want you to know that here at Daytona Magic (just as it’s been for over 54 years), customer service is our number one priority! It’s the most important thing we do! We will work with you in anyway we can (within the confines of the type of business that a magic shop is). Whatever it is, we’re here to help. Just starting out? We’re happy to spend some time teaching you the basics of the magic you’ve just purchased. Want to branch out into large scale illusions? We can work with you to help design a show that will stop an audience cold! Into coins? We manufacture over 200 individual high-quality coin tricks that are perfect for the beginner or the seasoned pro!

General magic, Clown supplies, Kids magic, Close-up, Stage, Mentalism and more, we have everything you need! Are you into card magic? We can help you to explore and expand your cardtistry with not only some of the best moves in magic but help to make you stand out by using the hottest card designs in the world! Not only that, but if you go to our sale site www.magiconsale.com, you’ll never pay full price because all playing cards are 20% off the retail price each and every day!

Even though we have a vast online store, we are a real brick and mortar establishment with a staff that has a combined total of over 160 years’ worth of magic knowledge! So, we know what we’re talking about. And you can always contact us via email, text, or a good old-fashioned phone call. Best of all, call us Monday – Friday 9am – 5pm and Saturday 10am – 2pm E.S.T. and someone will ACTUALLY answer the phone! Someone with real magic knowledge too! Not some temp hire reading from a script. No matter how you contact us, I pledge to give you great customer service because at Daytona Magic, our customers are STILL the most important thing that we have!

Magically Yours,
Harry Allen

If you would like to link to our website and have us link to yours, just send your website address to pete@daytonamagic.com

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